Optimising Team Alignment with the Accountability Chart
Summary:
In this video, Kerry outlines the tool used to ensure the right people are in the right seats within the organisation—the “Accountability Chart”. Unlike a traditional hierarchical organisational chart, the focus here is on functions needed in the business. The chart helps identify these functions and assigns people to specific roles based on their capabilities.
The leadership team and visionaries work on the business, while operational roles are designed for those working in the business. Clear definitions of each function’s roles are crucial, allowing for an assessment of whether individuals are in the right seats. The key criteria, referred to as GWC (Get it, Want it, Capacity to do it), are non-negotiable—individuals must understand, desire, and have the capacity for their assigned roles.
Transcript:
How do we make sure we’ve had our employees in the right seat? Well, the tool that we use for that is the “Accountability Chart”. This is where you have the whole organisation shown in their functions so we can see what functions are needed within the business, and then we put the people into those particular functions.
We don’t start with an organisational chart. It’s not hierarchical in that sense, but we need to know what are all the functions that we actually have in the business and once we know this we can then put the people in the right seats and really decide do we have the right people in the right seats.
The most important thing is to define them and make sure that we do get clear on all of the functions that we actually have in the business. The leadership team and the visionary work on the business, the people down at the operational level are working in the business. And each of those functions has particular roles, and it’s really important for you to define what those roles are.
Once you have all those seats defined, assess whether or not you have people in the right seat. Do they want it? Do they have the capacity to do that job because those three things are non-negotiable.
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